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Online Reputation  // Browsing posts in Online Reputation

Facebook – Big Data – Our Privacy

Facebook – Big Data – Our Privacy

Last week I had the opportunity to speak at the 2012 Privacy Identity and Innovation conference (PII 2012)  in Seattle. My on-going observation of privacy and identity actually revolves around the connection point of big data and how corporate entities are trying to monetize it. We need to realize the concepts behind how businesses use...

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Gaming Klout Scores, 10 problems with the business of scoring people

Gaming Klout Scores, 10 problems with the business of scoring people

I’ve been constantly entrenched in a decade of being a social scientist and data researcher. This has been mixed with a variety of data mining companies, social intelligence platforms, search engine strategies, and market analysis projects. All of these things revolve around the core elements of social data, influencer analysis, and new media integration. My...

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Online Privacy and our digital crisis

Online Privacy and our digital crisis

Before 9-11 most people didn’t think of terrorism. Before Facebook most people didn’t think about online privacy. In some situations crisis is the factor that forces us to accept a reality that we do not want to consider. In other situations it takes a massive and overwhelming transition to occur before we begin to consider...

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Corporate Reputation on Complaint Sites

Corporate Reputation on Complaint Sites

In February 2002 Forbes.com wrote an interesting piece about “The Best Corporate Complaint Sites.” The author wasn’t talking about the customer care site ran by the company, but sites that were launched by aggravated consumers who wanted to be heard. The best complaint sites included a list of top brands that had aggravated so severely...

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Reputation Management and work life balance

Reputation Management and work life balance

I was prompted by a friend to answer a question regarding reputation management on Quora.com. A lot of my personal and professional connections have asked me this question, but I didn’t walk them through some of the social details included in my answer below. This is the ‘softer’ side of reputation management. It isn’t about...

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