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Blog  // Browsing posts in Blog

Social Media Analytics and Big Data ROI

Social Media Analytics and Big Data ROI

eMarketer wrote a brief piece on linking digital data to ‘big data’ that caught my eye with some interesting research from the New York Marketing Association. While I have written hundreds of pages on social media analytics in the past, I’m still troubled by the focus of social media being directed/controlled/managed within the marketing silo....

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Google Bombing, thousands suffer in silence

Google Bombing, thousands suffer in silence

. . GOOGLE BOMB a term that search engine practitioners use to describe an aggressive campaign against a site that is intended to reduce it’s ability to rank for key terms in search engines and potentially have it blacklisted from Google so that it doesn’t show up in results  Why talk about Google Bombs? For...

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Case Example – Social Business Intelligence and the Zombie Apocalypse

Case Example – Social Business Intelligence and the Zombie Apocalypse

In my conversations about analyzing stock trends, research market data, and developing opportunity plans I am always returning to one of my most trusted statements: “My plan is to not get eaten.” Social business intelligence is about learning from the people around you: whether they work on your team or if they happen to be...

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Creating Social Media Dashboards

Creating Social Media Dashboards

The act of being alive today creates an immense stream of social data. A whole industry has developed around creating social media dashboards for monitoring social conversation, but the reality is that social media dashboard solutions are fairly cookie-cutter and all utilize the same data sources. What if I want to create a custom visualization...

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28 Feb Posted by in Blog, Social Media Training | Comments

Social Media Infographic – Social Business Breakdown

Social Media Infographic – Social Business Breakdown

While I appreciate the metrics being detailed in this social media infographic about social business, I am still troubled by the fact that marketing and public relations teams are claiming ownership of social business elements due to the  cross-over of social media and communication campaigns. I’d like this chart a lot more if there was...

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