I’m looking forward to moderating a panel at the Privacy Innovation Identity conference( PII 2012 ) next week. Join our panel on Tuesday the 15th to hear a great conversation and engage the experts. Brand Reputation: The Role of Privacy in Communications • Moderator: Barry Hurd (Linkedin), Managing Director, Epiphany Metrics @BarryHurd • Mary Ludloff...
Before 9-11 most people didn’t think of terrorism. Before Facebook most people didn’t think about online privacy. In some situations crisis is the factor that forces us to accept a reality that we do not want to consider. In other situations it takes a massive and overwhelming transition to occur before we begin to consider...
The story of reputation management in a crisis is fairly common: a businesses finds themselves in the center of a controversy spinning out of control on the web.
This article goes into some of the tactics for having a strong local presence. While I originally wrote these steps up for a personal friend who owns a local restaurant, these tips apply to any business that has a real world presence. These tips for local business reputation also apply whether you have a single...
A few weeks ago I had the opportunity to share my expertise with a group of financial executives on a webinar that was hosted by the Wall Street Journal. If you have twenty minutes and would like to expand your thinking about how enterprise business can use social media (and be actionable, results oriented) then...
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