This article is originally from August 2007. I decided to dust it off, simply because it was correct two and half years ago and continues to highlight an important trend regarding how search engines and businesses interact online. Once you understand this concept, several other more advanced ideas regarding online reputation and brand management begin...
I was flattered last year when a long time reader referred to me as not only an online expert, but as one of the grandfathers of online reputation. For me online reputation is far beyond simple search engine tricks and knowing what social media communities you need to be involved with: it is about knowing...
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